Surveillance/Private Investigation

Surveillance is the monitoring of behaviour and activities, as well as the gathering of information, usually for the purpose of influencing, managing or protecting someone. This can include observation from a distance by means of electronic equipment (such as cameras) or interception of electronically transmitted information (such as over the internet or phone calls). It can also include simple or relatively low technology methods such as human intelligence gathering. This gathering of information can affect the prevention of crime or the protection of a person, object or organisation.

Along with the previous backgrounds of Chartsec employees and extensive training, the company’s surveillance service has been enhanced with the use of sophisticated technical equipment. This provides the private individual or company with state-of-the-art surveillance expertise and equipment to obtain positive results in the most covert and discreet manner.

The company has the capabilities to undertake physical, urban and rural surveillance projects. All operating protocols are in strict compliance with government legal guidelines. Chartsec can offer this service nationwide and even overseas if arranged in advance.

All services are tailored specifically to the client’s requirements and specifications. 

Private Investigation Services

Chartsec provides a comprehensive investigation service for all your business, personal and legal requirements.

  • Process Service
  • Vehicle Tracking
  • Matrimonial Investigation
  • Fraud Investigation
  • People/Debtor Tracing
  • Test Purchases
  • Locus Reports

If you require the services of an expert, experienced private investigation company, then Chartsec is the perfect choice. We are available 24 hours a day to discuss how we can help with your specific requirements. We are able to respond at short notice, in order to advise you on the best course of action to bring your investigation to a successful conclusion swiftly. All investigations are conducted in a discreet and strictly confidential manner.

Process Service

This part of our service includes:

  • Statutory Demands
  • Bankruptcy Petitions
  • Winding-Up Petitions
  • County Court & High Court Claim Forms
  • Divorce Petitions
  • Court Orders
  • Non-molestation Orders
  • Prohibited Steps Orders
  • Occupation Orders
  • Writs, Citations and Summons
  • Injunction Orders
  • Section 21 Notices

We are a reputable process serving and enquiry agent based in the UK providing a nationwide, fixed fee process service to anyone who needs a Court Order or Legal Document serving. Our clients include solicitors, councils, government departments, corporate companies, charities, insurance companies and private individuals.

Vehicle/GPS Tracking

Chartsec can arrange the fitting of GPS vehicle tracking equipment to private and corporate clients. A useful tool in modern surveillance techniques is the covert GPS vehicle tracker – these are particularly useful in matrimonial investigation cases. We have several of these hi-tech devices, and when used correctly and lawfully, can be an excellent way of gathering intelligence whilst carrying out surveillance.

Fraud Investigation

We meticulously investigate business operations and performance. Our aim is to find out whether the partners, employees or contractors who work alongside or for you are upholding the company’s reputation, are not claiming false expenses or costing you money through absenteeism. Chartsec offers benefit fraud and insurance investigations, whether relating to accident or property. Background checks are a compulsory part of employment and Chartsec are highly experienced in collecting up-to-date and detailed background information so you, as a company, are able to make informed decisions on prospective employees.

People/Debtor Tracing

The company has the ability and experience to trace missing people and company assets. We can locate debtors and undertake extensive due diligence and background investigations on people and companies. We prepare detailed reports that may be presented for legal purposes.

Test Purchases/Mystery Shopper

Chartsec are your complete resource for:

  • Market Audits
  • Mystery Shopper Programs
  • Price Audits
  • Competition Shopping Guest Satisfaction Surveys
  • Web Surveys

We provide validated and verified intelligence, defining business trends and enabling our clients to engage strategies to drive their company’s bottom-line performance.

Locus Reports

Chartsec is able to obtain the required evidence for claims or potential court cases. We specialise in reporting for both RTA’s (road traffic accidents) and trip sites, but can also cover cases or incidents where liability or blame may be disputed.

We use specialist agents to gather sufficient evidence from an incident location to help support, or in some cases disprove, a claim. The agent will visit the scene and gather the information required to produce the locus report. Typically, this information will include the following:

  • Measurement taking
  • Digital photography
  • Detailed sketches
  • Witness statements

Electronic Counter Surveillance Sweeps

Technical surveillance counter measures (TSCM) sweeps are known by many different names, such as bug sweeping, TSCM inspections or electronic counter-surveillance. All involve an electronic and physical inspection of a room, building, area or vehicle.

Chartsec’s company personnel are seasoned and experienced individuals, having taken their skills into the commercial world with tried and tested operating procedures. They also work with state-of-the-art technical equipment. Team members are accustomed to working in all manner of challenging environmental situations and are ready and able to reach all locations within the UK. The service also includes overseas locations where warranted. Each operative is skilled and capable of carrying out detailed electronic and physical sweeps to detect electronic devices, bugs, hidden cameras and tracking devices.

Total confidentiality and working to the utmost discretion are both top priorities with regards to Chartsec’s relationship with every client.

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